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Building Customer Loyalty Generates The Most Revenue

In many businesses, the drive for new customers far overshadows any focus spent on building customer loyalty. Why is this a mistake? Because, on average, 20% of your customers, those who have visited your business at least 10 times, account for 80% of your total revenue.

If you’d like to learn how to increase customer loyalty with incentives, please review some of our previous posts.

Member Loyalty and Member Retention

Do You Know When to Incentivize

Incentives: Giving More Without Getting Less

Also, contact a Promotion Vault representative to begin building customer loyalty today.

Loyal customers generate the most revenue.
This infographic from fivestars.com illustrates the benefits of loyal customers.

 

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